Accessibility and Inclusion
We are committed to making our space as accessible and inclusive as possible, everyone is welcome at Ocean Lab.
Accessibility & Inclusion
Our aquarium, gift shop and cafe are wheelchair accessible. Blue Badge parking is available in the council car park directly in front of the building, with level access and a dropped curb between the parking area and the entrance. Please note that our entrance doors are not automatic. However, a member of our team is always available at the reception and cafe desks are near each entrance and will be happy to assist with entry.
We have accessible toilet and baby-changing facilities available for visitors.
Registered assistance dogs are welcome throughout the Ocean Lab, including in the aquarium and cafe.
For visitors with sensory needs, we offer ‘Quiet Slots’ in the aquarium upon request. During these sessions, lighting is lowered, music is turned off, and visitor numbers are reduced. To book a Quiet Slot, please get in touch through our ‘Contact Us’ page.
We’re always looking to improve accessibility and inclusion at the Ocean Lab. If you have feedback or suggestions, please get in touch through our ‘Contact Us’ page.
Book your aquarium visit
Our Aquarium is now CLOSED FOR WINTER. See you in February 2026!
Keep an eye on our social media to see our current animals being released.
We are very busy during weekends and school holidays. Please book online or call ahead of your visit, to avoid missing out! On weekdays in term-time, we often host school visits – the aquarium will then be closed to the public. Please book online or call to ensure we are open.